Frequently Asked Questions

What is a Property Tax Protest?

Each year, your local appraisal district provides an Appraised Taxable Value for your property. If you believe that value is incorrect, Texas law gives you the right to contest, or protest, that value. When you file, you submit information about your property and the value you believe is accurate. You must provide evidence supporting your claim such as comparable properties' assessments or market prices.

For information on protesting in your county, visit your appraisal district's website:

How do I protest my Appraised Value?
To protest your property, simply e-file on your appraisal district's website. The process is quick and simple if you have all the necessary evidence to support your claim. If you do not want to research comparable properties yourself, ProtestingPropertyTaxes.com's Full Report assembles all the evidence you need to file. Simply attach your PPT Full Report to your claim and submit.
What is a Full Report?
Determining the taxable value of your property and gathering evidence can be complicated. ProtestingPropertyTaxes.com has simplified the process with our Full Report. The Full Report is an evidence packet created specifically for your property to support an Appraised Value protest. The report calculates the correct Appraised Taxable Value of your property and supports that value with comparable properties, value adjustments, and explanation of methods and data. The report is all you need to file a strong protest claim. View a demo report here.
Will ProtestingPropertyTaxes.com file my protest?
No, we provide all of the information so you can file and complete your protest yourself. We are not a full-service property tax agent. However, we guide you through the process from filing to completing the formal hearing with step-by-step instructions. If you need additional help, our customer representatives are available at help@protestingpropertytaxes.com .
What happens after I submit my protest?
Time frames depend on the volume of protests, but you should hear back from your local appraisal district in about 2 weeks. You do not need to speak with an appraiser or complete an informal hearing. The district will email you with a settlement offer or schedule a formal hearing. Settlement amounts can vary widely and are not necessarily an indication of the strength of your protest case. You may choose to reject your settlement offer and proceed to a formal hearing. The formal hearing is decided by the independent Appraisal Review Board and can be completed in person, via phone, or in absentia via a Notarized Affidavit.
I received a settlement offer, should I accept or reject it?
It is entirely up to you whether or not to accept a settlement offer. Settlements come as part of the informal stage of protesting, and the appraisal district is not obligated to review your evidence before it makes a settlement offer. That means your settlement offer is not necessarily a reflection of the strength of your case. If you reject the district's offer, you will proceed to a formal hearing. In the formal hearing, a three-member independent body is required to consider both your evidence and the district's, and the burden of proof is on the district to show that your evidence does not follow Texas law. The formal hearing can be completed in person, via phone, or in absentia via a Notarized Affidavit. If the formal hearing results in your protest being rejected, you cannot go back and accept the previous settlement offer.
I went to a formal hearing, but my Appraised Value wasn't reduced enough. What do I do?
If you are dissatisfied with the results of your hearing, please contact us at help@protestingpropertytaxes.com. Each case is unique, and if your protest did not cover the cost of your report, we will do our best to make it right.
I need help filing my online protest. What do I do?
We include a step-by-step filing guide when you purchase your report. A guide specific to your county will be emailed to you with your report. For more detailed questions, you can email us at help@protestingpropertytaxes.com or contact your county appraisal district (CAD) directly. Please note, we do not have access to your exemption data or E-File PIN information.
How much can I expect to save in my protest?
Our report finds the strongest evidence for the lowest, defensible taxable value for your property. This gives you the best chance at saving. The result of a successful protest is likely to be somewhere in between the appraised value in your report and the appraisal district's original appraised value. When we communicate potential savings to you we show our estimate of the best case scenario from a protest using our Contestation Report as evidence.
What is the ProtestingPropertyTaxes.com Money Back Guarantee?
Our goal is to make protesting easier and help save our customers money. So if you purchase a report and do not receive a reduction in Appraised Value (also known as your property's Taxable Value or Market Value, depending on your CAD) from your appraisal district (in the form of a Settlement Offer) or from the Appraisal Review Board (after completing a formal hearing), we will refund the cost of your report. Simply forward the ARB's decision notice to  help@protestingpropertytaxes.com  and your refund will be processed. Please note, increasing tax rates and homestead or other exemption changes mean a decreased Appraised Taxable Value does not always result in lower taxes.
How do I cancel my yearly report service?
Annual report customers are the first to receive Full Reports. We work to process appraisal district data as soon as it is released each year and use that data to create reports for our yearly report buyers first, giving them the most time to file an informed protest and the quickest property tax resolution with their CAD. However, if you no longer want to protest yearly, you can cancel anytime before April 6th on our self-service cancellation page. Simply enter your email address and cancel your active subscription. If an order for the current year has already been created, the cancellation will prevent next year's renewal — the current year's order will still be processed and delivered. Once cancelled, you would need to sign up again to reactivate.
I signed up for the ProtestingPropertyTaxes.com yearly report service. If I decide not to protest after I receive my report, can I get a refund?
You are only charged after we have identified sufficient evidence to support a meaningful protest and your report has been reviewed and approved by a licensed property tax consultant. Once your report has been emailed to you, we cannot refund the report unless it qualifies for our money-back guarantee. To qualify for the money-back guarantee, you must complete the protest process, through the Appraisal Review Board formal hearing, without receiving a reduction in Appraised Market Value. Choosing not to complete the protest process does not qualify for a refund. If you change your mind after placing your order but before receiving the report, please contact help@protestingpropertytaxes.com as early as possible to cancel your order before the report is created. If you are signed up for yearly service, you must notify us by April 6th to cancel your order for the year.
My Appraised Value did not change this year. Can I still protest?
Yes, every property is eligible to protest every year. Whether or not your property was reappraised in 2026 or not, you can protest. Homeowners who accepted settlements in past years are still eligible to protest. While Appraised Values may not change every year, market prices do and homeowners are entitled to have their taxable value recalculated.
How do I know if my Appraised Value is too high?
Your appraisal district offers a property search feature where you can look up similar properties. You must find properties with the same bedrooms, bathrooms, square footage, lot size, and year built as yours or make the appropriate value adjustments. Or you can use ProtestingPropertyTaxes.com's Appraisal Verification tool. We will do the search and calculations for you and email you the results.
How do I protest my Appraised Value?
To protest your property appraisal, you simply E-File on your appraisal district's website. The process is quick and simple if you have all the necessary evidence to support your claim. ProtestingPropertyTaxes.com's Full Report includes all the evidence you need to protest and provides step-by-step instructions to guide you through the entire process. If you go to a formal hearing, your Full Report can be used to file a Notarized Affidavit so you do not need to appear in person.
What if my protest is rejected by the Appraisal Review Board?
With ProtestingPropertyTaxes.com's Money Back Guarantee, you pay nothing for your report if your protest is rejected. Simply email help@ProtestingPropertyTaxes.com the notification from the Appraisal Review Board and we will refund the cost of your Full Report.
If I protest, could my Appraised Value go up?
No, the Appraisal Review Board cannot increase your Appraised Value this tax year beyond the district's original appraisal. If your protest is rejected, your Appraised Value will simply stay the same. Next year, however, the appraisal district can make whatever adjustments they choose.
Could a lower Appraised Value reduce my home's market price?
No, the appraisal district valuation of your home is calculated differently than a real estate agent's sales price. The Appraised Taxable Value does not dictate the market price should you decide to sell. A lower Appraised Taxable Value simply means lower property taxes.
How does ProtestingPropertyTaxes.com calculate my home's value?
ProtestingPropertyTaxes.com uses machine learning to search public and private property information to find the best comparable properties for your home. We use two different methodologies, Market Value and Equal and Uniform, to ensure the fairest appraisal. Before you receive your appraisal it is reviewed and approved by a Licensed Property Tax Consultant.
Why is my Free Assessment is higher than the final number of my Notice of Appraised Value?
On your Notice of Appraised Value the county shows an Appraised Value (also sometimes called Market Value) and then applies any applicable exemptions or caps to get your Assessed Value. Your final tax bill is calculated off of the Assessed Value, but you protest the Appraised Market Value. If you have no exemptions, the Appraised Market Value and Assessed Value would be the same. When you win a reduction in your Appraised Market Value, the Assessed Value is recalculated according to the conditions of your exemptions. Your Free Assessment number should be compared to the pre-exemption Appraised Market Value.